How to Update Your Name, Mailing Address and Contact Information

Learn the steps involved for updating your contact information, including email address.

Ensuring your contact details are accurate is pivotal for a seamless interaction with Chaikin Analytics.

You can update your name and mailing address through our online account portal: go to My Account > Manage Membership > My Information and click the pencil icon next to the detail you want to change. To change your email address, please contact Member Services.


✏️ How do I update my name or address online?

  1. Log in to Chaikin Analytics, then click My Account in the upper-right corner.
  1. Select Manage Membership from the menu. This opens your account portal.
  1. In the left menu of the account portal, click My Information.
  2. Click the pencil icon next to the detail you want to change: Name, Street Address, or City, State Zipcode.
  3. Enter your updated information and save it.
The My Information page in the account portal, with pencil icons for editing contact details

💡 Tip: The My Information page also has a Password Reset section. For step-by-step help, see How do I update my password?


📧 Can I change my email address online?

No – your email address is also your username for logging in, so it can't be changed in the account portal. To change it, please call Member Services at (877) 697-6783, Monday through Friday, 9am to 5pm ET, or email info@chaikinanalytics.com.

For more detail, see How can I change my email address?


🛠️ What if my address won't update?

If your changes don't save, or you'd rather have us make the update for you, please contact Member Services:

  • Phone: (877) 697-6783, Monday through Friday, 9am to 5pm ET
  • Email: info@chaikinanalytics.com. Include your name, the email address on your account, and your updated contact information.

To change which marketing emails and free e-letters you receive, see How can I manage my marketing emails and free daily e-letters preferences?

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